I don't know which of those two -- if either -- said that, but it sounds to me more like Da Free John. And for all his problems ... and they are legion, if he said it, he's right.
It reminds me of something said by the Spanish philosopher Miguel de Unamuno, which I put on TZF's Here's A Thought
last January: My aim is to agitate and disturb people. I'm not selling bread, I'm selling yeast.
Or, of course, the Gospels Teacher: Do you think I came to bring peace on earth? No, I tell you, but division.
Chances are, if a Guru or Teacher makes us feel good about our preconceived notions -- that is, if he or she "consoles" us (unless, of course, we are in some kind of an emergency situation) -- it is likely we have not been listening with ears that hear.
My own experience has been that what a Teacher's Presence accomplishes, with a single word or, even in utter silence, a single look, is to sweep away months, years, of inner cobwebs. It's like a healing, I suppose, on the inner. It's not an alarm clock, because that is jarring. It's more like a sunrise. Quiet but certain. Where there was darkness, there is light. Where there was ignorance, there is clarity. In the words of Ibn 'Arabi, knowledge without learning
I don't know whether it is "intentional" on their part. I expect it is more like the sun, which warms simply because it is. They shed light, and it enters those who are open and receptive. If we're closed to it, it can't get in. Not then, but later, sometime later, we will be open, and it will enter. As ACIM
puts it so precisely, It is a required course. Only the time you take it is voluntary.
Ralph Waldo Emerson said it: We see only what we are prepared to see.
Let's face it, our lives are our selves perceived outwardly.